Delivering safety and compliance
We’re committed to knowing every property in detail, building positive connections with residents, and making sure people are safe in their homes, at work and in community buildings.
The core services we deliver are:
• Regulatory inspection, testing and certification of fire and electrical systems
• Reactive and responsive repairs
• Planned preventative and cyclical maintenance
• Installation projects and improvement works
Completing essential works and achieving compliance is our overarching target. Our ability to deliver is down to the skill and continuous professional development of our people, combined with robust infrastructure, advanced IT and data systems, and polite persistence at gaining entry to residents’ homes.
We have a systemised approach to our work which involves stringent auditing, communication, proactive addressing of issues and measuring of performance. We make sure works are completed in line with agreed KPIs.
The high number of engineers we directly employ enables us to scale resources as required, while always making sure engineers’ skills and experience match requirements.
By knowing our customers, their properties and communities well, we can optimise our resourcing and provide good value for money.