As an Administrator you will report directly to the Admin Manager and Contract Manager. You will play a vital part of our team in the efficient operation of the business. You must have good written and verbal communication skills and have a high level of technical knowledge. The main duties of an Administrator include:

• Answer telephones, and deal with all telephone enquiries with a helpful, tactful approach, seeing the enquiry through to conclusion
• To process works orders accurately and in a timely manner, ensuring that Priority, Target and Contract is taken into account
• Monitor, update & distribute works using the company database to ensure that each order is completed, and all targets are met
• Assist with booking appointments for works by telephone or email. Monitor and book any subsequent appointments.
• Liaise with clients, sub-contractors and members of the public. Keeping them informed and up to date with works progress or problems
• Collate paperwork pertaining to completed orders through invoice stage
• Maintain computerised records of all invoices produced and ensure that they are delivered to the relevant client department
• Accurately reproduce and send test certificates
• Accurately maintain filing systems
• Partake in any other duty commensurate to the role
• Adhere to the company’s quality management system and recycle correctly and responsibly